|
§ 1 Scope
For business relations to the customer, the version valid at the time of ordering of the following General Terms and Conditions shall apply exclusively for internet purchases.
§ 2 Conclusion of Contract
By sending an order the customer makes a binding offer to us. The customer receives a confirmation of the receipt of the order by email. This does not conclude the contract. We will point out possible mistakes in the specifications of the product range on our website to the customer if necessary separately and present a corresponding counteroffer.
The contract with us will be concluded if we accept the
offer of the customer within 10 days in writing or in text form or deliver the ordered products.
§3 Costs of Return in case of cancellation of contract
You will be liable for the regular costs of the return if the delivered goods correspond with the goods as ordered and if the price of the returned goods is less than 40 EUROS or – in the case of more expensive items – if you had not made payment or contractually agreed part payment for the items at the time of your cancellation. Otherwise the return is free.
§4 Delivery, Shipping Costs, Transfer of Risk
Shipping will take place each time in the particular case at the marked delivery costs. In case the customer is a practicing businessman, all risks and perils of the delivery go over to the customer, as soon as the product has been handed over to the commissioned logistics partner.
§5 Reservation of title
The goods remain our property until complete payment has been received.
§6 Payment
Only the methods of payment shown to the customer during the order process are accepted.
§7 Warranty
|
a) The company warrants that the goods are in the agreed condition and are free from defects at the time of delivery. This means that the product is, according to the contract, suitable for the assumed or ordinary use, and in in a condition that is normal with things of the same type, or that the customer can expect of the type of item and / or an indication by us or the manufacturer. Characteristics of the product according to
our specifications, labeling or advertising, in the case of practicing businessmen, only belong to the agreed condition if this is explicitly stated in the offer, confirmed in writing by us, or labeled in the order confirmation.
b) The period of warranty is 2 years for new items. If the customer is a consumer, the warranty is 1 year for used items. There is no warranty for used items if the customer is a practicing businessman.The period of warranty begins with the delivery of the order.
c) In case of defects, you have the legal right to subsequent action (removal of defect, or redelivery). If the legal conditions are fulfilled you also have the right to claim a reduction in price or withdraw from the contract of sale and claim damages and reimbursement of futile expenditure. If the option you choose can only be fulfilled with disproportionate costs, your claim is limited to the remaining option. The rescission will
be barred if the defect is insignificant.
d) We shall not be liable for normal wear and tear of the good or defects which are a result of incorrect or negligent handling or treatment or which are caused by unusual conditions of use.
|
§8 User Information
a) We are not subject to any special codes of conduct not mentioned in this document.
b) Any mistakes made during the order process can be corrected at any time before the 'send order' button is clicked. This can be done using the 'delete' and 'change' functions in the shopping cart and at the checkout.
c) In order to check specific details of the offered products please see individual product descriptions (eg. possible periods of validity)
d) Languages available for concluding a contract are German or English.
e) Claims and Warranty related issues can be made to the address given in point 1 of these terms.
f) You can save the contract on your computer or print it out using your internet browser. In case you have a customer account the text of contract will also be saved there. Moreover the text of contract will be saved by us.
g) Please see individual products for further information on payment, delivery or fulfillment of contract.
§9 Miscellaneous
a) The laws of the Federal Republic of Germany shall apply exclusively. Regarding commerce with end-consumers within the European Union, the relevant laws of that country may also be applicable, provided that it concerns obligatory consumer rights provisions. The provisions of the UN Convention on the International Sale of Goods shall not apply.
b) If the customer is a merchant or does not reside within the European Union, the country in which our company resides shall be the exclusive venue for all legal disputes between the contract parties, including all lawsuits. We also have the right to file a lawsuit in the country of the customer.
§10 Final Remarks
In the event that one or several of the above provisions is or becomes invalid, the validity of the remaining provisions shall not be affected. The parties will try to replace invalid provisions by such provisions which are valid and come closest to the commercial purpose intended by the parties.
|
Top Seller
