General Terms and Conditions
Information regarding contracts and consumer information for consumers of electronic distance selling
§ 1 Scope
For business relations between us and the ordering consumer, the following general terms and conditions, as at the time of order, apply for orders made in this internet shop.
§ 2 Conclusion of Contract
The presentation of our products in our internet shop merely contains an invitation to customers to provide an offer of contract. When a customer sends an order, they send an offer of contract as defined by § 145 of the German Civil Code (BGB): "Any person who offers to another to enter into a contract is
bound by the offer, unless he has excluded being bound by it." The customer receives a confirmation of receipt of the order via email.
The contract with us is brought about, when we accept the customer's offer for the ordered products in text or written form within 2 working days of the order. Decisive in this case, is the point in time of the delivery of the declaration of acceptance to the customer.
A working day is every calendar day, which is not a Sunday or a nationally valid
§ 3 Delivery, Shipping costs, Transfer of risk
Shipping will be completed at the cost declared in each individual case. As long as the customer is the consumer, we carry the risk for the shipping, whatever the type of shipping. If the customer is a practicing businessman, then the shipping risks and dangers are the responsibility of the customer, as soon as the package is handed over to the contracted logistics partner.
§ 4 Reservation of Title
The goods remain our property until complete payment has been received.
§ 5 Payment
Only the methods of payment shown to the customer during the order process are accepted.
§ 6 Defect Liability
The laws (German/European) regarding liability of defects apply.
§ 7 Information for consumers regarding distance selling contracts as well as customer information regarding contracts in electronic commerce
a) We are not subject to any special codes of conduct not mentioned in this document.
b) Any possible mistakes made during the order process can be reviewed and corrected at any time before the sending of your offer of contract, with help from the 'delete' and 'change' functions at the confirmation
stage, before sending the order.
c) The specific characteristics of the offered products and the validity period of limited offers, can be seen in the individual product descriptions in our online shop.
d) The language for concluding a contract in this shop is English.
e) Complaints and claims regarding defects can be directed to the address given in the company details.
f) The text of the contract will not be saved by us and is therefore not accessible through
us after completion of the contract.
g) Please see details in our online shop for further information on payment, delivery or fulfillment of contract.
§ 8 Information regarding dispute resolution mediated by a consumer arbitration service (EU)
We are not willing, or obligated, to participate in a dispute resolution procedure mediated by a consumer arbitration service.
§ 9 Miscellaneous
a) For the contract relationship between us and the customer, as well as the respective terms and conditions, the laws of the Federal Republic of Germany shall apply. As long as the customer is the consumer, the laws and rules regarding consumer protection, from which cannot be deviated, of the state in which the consumer normally lives, stay unaffected. The use of the UN purchase right does not apply.
b) If the customer is a merchant
or does not reside within the European Union, the country in which our company resides shall be the exclusive venue for all legal disputes between the contract parties, including all lawsuits. We also have the right to file a lawsuit in the country of the customer.